Rob helped us sell our home and we couldn't have been happier with the outcome. We asked Rob, among other agents, to give us their ideas and bids. He was quick to respond and made us feel so much at home. His ideas and timeframe for "The Mount Lake Terrace Project" as he dubbed it, were just what we were looking for. He not only knew the market and buyers tastes very well but showed us examples of similar very successful "projects" he had completed. He's the "real deal" and we went with him. Rob did most of the interior and exterior painting and partnered with other professional contractors as well as worked with us to use our own home improvement skills and labor to complement their work. Those included things kitchen remodeling, flooring and paint choices as well as marketing strategy. He kept reminding us that we were preparing our home for someone elses tastes, perhaps not the same as ours. He asked for and got our blessing to do a few things we normally wouldnt have, in a sense taking a "leap of faith" with him. At every step of the process Rob was informative, cooperative, encouraging and very professional. Boy was he right! Not only did we make our timeframe for selling the house, we received multiple offers well over the asking price. Our "Mountlake Terrace Project" was a resounding success! I would encourage anyone needing a real estate agent to contact Rob and meet with him. He is honest, friendly, knowledgeable, experienced, flexible, creative and very effective. He treats you like one of his family. - Mike and Kim V.